On average we use about 16,000 words each day. Trillions of conversations are happening right now around the world. Yet, research reveals that 9 out of 10 conversations miss the mark.
I have over 30 years of experience in professional communications, teaching, coaching, and training. But nothing has excited me more than to now introduce Conversational Intelligence® (C-IQ®) to my clients.
Conversational Intelligence® is about how we connect and engage with others, how we build trust and partner with others to transform relationships, teams, and companies in order to achieve mutual success and positively impact the bottom line.
You will learn:
- The Three Levels of Conversations™ and how to use them effectively to build trust with others
- How to avoid the most critical and common conversational blindspots
- How to “double-click” in a conversation to get everyone on the same page instantly
- How to deconstruct difficult conversations using the Ladder of Conclusions™ to repair relationships
- How our brain works (Neuroscience) to activate trust or distrust networks
- The 5 Steps to Establish a Foundation of Trust
- How to understand and architect conversations that create healthy thriving relationships (teams and organizations)
- How to use the 7 Conversational Essentials, and other Frameworks, Tools, and Rituals to shape environments for trust, and elevate the quality of conversations
- How to use Rules of Engagement to prime any meeting for success
- How conversations between people have the ability to up and down regulate each other’s emotions (create anxiety or connection with each other)
- How to self-manage the Triggers that unknowingly cause you to close down
- How to Prime others to for having Transformational Conversations
- so much more…
The amazing thing about C-IQ® is that it can be cultivated and internalized. We are actually rewiring our brains to be healthier. It is the single most important intelligence and the greatest part is that the more we do it the better we get. And once you “get it” it can never be taken away because it’s not a “how to” system that you follow.
Let’s start a conversation and discover how YOU can benefit from Conversational Intelligence®.
I am available for:
- one-on-one executive/leadership coaching
- team/group coaching and training
- presentations and keynotes
Conversational Intelligence® is a registered trademark that is owned by Benchmark Communications, Inc. Judith Glaser is the founder and CEO of Benchmark Communications, Inc., and the Chairman of The CreatingWE Institute.