First there was IQ. Then there was EQ. Now, there’s C-IQ™. IQ is the measurement of how smart you are. Emotional Intelligence is about being aware of your emotions, how they impact you, and how to regulate them. Conversational Intelligence™ is about how we connect and engage with others, how we build trust and enter […]Continue
Is your heart a brain? This is a question posed by Judith E. Glaser in her book, Conversational Intelligence. Her answer is, Yes. But, what does that mean?Continue
What happened next is what happens all too frequently in similar situations, Scott raised his voice louder and louder as he told his team they’d better get on board or else.
Scott, had fallen into the “Tell – Sell – Yell” Syndrome. His addiction to being right was jeopardizing his leadership.Continue
I can remember a time when my days seems so unproductive. They usually all started out the same way. Something needed to change. That’s when I decided to organize my day around the 3 P’s.Continue
There is a daily practice that just may change your life. It’s changing mine. The good news is that it’s simple and easy to implement. It’s also powerfully effective at helping you become a better leader, and a better person. In short, the practice is to come up with 3 words that describe how you […]Continue