Employees want to feel appreciated and cared for. They want to be able to have a voice. They want a safe environment to share what’s on their mind….. This President got it wrong.
What if we made it a practice in our relationships with others, with our peers, with our work-mates, to look for the good? To express it openly and often?
“Working with Millennials….that’s been my biggest challenge,” said Jae Kim, owner of Chi’Lantro BBQ in Austin, Texas. Here’s his 5 Step Communication Strategy.
What makes a successful leader? They are less I-Centric and more WE-Centric. Successful leaders exhibit these seven behaviors.
I could feel it happening. My face felt hot, my heart was racing, and my mind was almost spinning. I was verbally ambushed and being pulled into a confrontational conversation. It was an uncomfortable feeling. I wanted to protect myself, to run away if possible. When I realized I couldn’t run I then wanted to […]
First there was IQ. Then there was EQ. Now, there’s C-IQ™. IQ is the measurement of how smart you are. Emotional Intelligence is about being aware of your emotions, how they impact you, and how to regulate them. Conversational Intelligence™ is about how we connect and engage with others, how we build trust and enter […]
Is your heart a brain? This is a question posed by Judith E. Glaser in her book, Conversational Intelligence. Her answer is, Yes. But, what does that mean?
What happened next is what happens all too frequently in similar situations, Scott raised his voice louder and louder as he told his team they’d better get on board or else.
Scott, had fallen into the “Tell – Sell – Yell” Syndrome. His addiction to being right was jeopardizing his leadership.
I can remember a time when my days seems so unproductive. They usually all started out the same way. Something needed to change. That’s when I decided to organize my day around the 3 P’s.
There is a daily practice that just may change your life. It’s changing mine. The good news is that it’s simple and easy to implement. It’s also powerfully effective at helping you become a better leader, and a better person. In short, the practice is to come up with 3 words that describe how you […]