Conversational intelligence (CI) is a skill you can learn that will help you excel in your relationships, career, and life. It’s based on the brain science of creating trust and safety in relationships, which allows us to share what we need with others. When we are able to successfully manage conversations, we increase our conversational intelligence — and this makes us happier, healthier, and more successful.
Conversational intelligence is based on science
Conversational intelligence is based on the brain science of creating trust and safety in relationships. Trust and safety are two key elements that form the foundation of a healthy relationship, especially when it comes to how you interact with your partner.
The importance of trust and safety has been researched extensively by Dr. Stephen Porges, who found that our brains have separate pathways for responding to danger versus reacting calmly to situations we perceive as safe or trustworthy.
On one hand, there’s the parasympathetic nervous system (PNS), which activates when we feel safe or relaxed; when this happens, our heart rate slows down, blood pressure drops and muscles relax—all signs that indicate someone feels secure in their surroundings.
On the other hand, there’s the sympathetic nervous system (SNS), which activates when we feel threatened; when this happens our hearts beat faster, blood pressure rises and muscles tighten—all signs that indicate someone is feeling unsafe or under stress.
Conversational intelligence is a skill
Conversational intelligence is a skill that can be learned. It helps us excel in our relationships and careers. Conversational intelligence is based on the brain science of creating trust and safety in relationships. You might think of it as building rapport, but there’s more to it than that—it’s about creating a quality connection between two people who are interested in each other and have time to invest in each other’s lives.
The idea behind conversational intelligence is simple: We all have conversations every day, but not everyone has the same talent for making those conversations feel comfortable—for making them interesting and engaging for their listeners (and themselves).
Conversational intelligence is a skill that can be learned and helps us excel in our relationships and careers. We hope that this article has given you some insight into what conversational intelligence is and how it can improve your life. Get out there and start practicing!
Mo Fayez is an engineer by trade with more than 15 years of experience in management, passionate about Management coaching, self-help, and productivity. He has a passion for teaching and helping others become the best that they can be. He also enjoys training people to become more productive at work.Learn more about this blog that Mo has created in 2021, and why he decided to start this blog. If you want to send Mo a quick message, then visit his contact page here.